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Frequently Asked Questions

We want to make sure you are prepared and excited for your lessons with us! Below are answers to some of our most frequently asked questions.

Yes! Sometimes it's hard to know exactly which level to place your swimmer. We offer complimentary 15 minute evaluation classes for  for new swimmers! Schedules and availability are limited for evaluation classes.

You can book a drop-in group swim lesson for $30 which will then be credited towards your registration/ tuition if you choose to sign up for lessons after the class.

Please bring a swimsuit & towel. Swimmers who are not potty-trained are required to wear a reusable swim diaper. Goggles are optional for swimmers but encouraged for those in stroke development classes.

Don't have one of these items? Don't worry!  These items are available for purchase at our school or in the Amazon Swim Shop linked on our home page.

Life happens, we get it! Swimmers are eligible for 1 complimentary make-up class each calendar month due to an absence. Please note that make-ups need to be used within 30 days of the absence and are based on schedule availability. Additional make-ups are available at a $5 reschedule fee.

Make-Up Requests can be submitted online here.

No, you can jump in today! We offer a rolling start date so your swimmer can start at any point. We can accept registration up to 2 weeks prior to your start date.

Monthly group lessons are $100/ month. Tuition for lessons is due on the 25th for the upcoming month. Unpaid accounts are subject to a late fee of $15 per swimmer on the 28th and removal on the 1st.

We hate to see you go! To withdraw from lessons, you can log into your account and complete the withdrawal form by the 15th of the month before you'd like to stop lessons. If you forget to withdrawal before the 15th of the month you will incur a late withdrawl fee. See fee schedule below:

  • $0 Late Withdrawal Fee if withdrawal is received on or before the 15th
  • Once billed a $25 Late Withdrawal Fee will be assessed (16th-23rd)
  • Withdrawal Requests submitted after the 23rd will not be granted until the following month. Credits or refunds will not be issued for Withdrawals submitted after the 23rd.
  • Verbal or email withdrawal notifications are not valid.

Making swimming & water safety fun!

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