Scheduling a Make-Up
Please allow up to 2 business days for a scheduler to contact you regarding your request for a make-up class. Please be advised that we can ONLY SCHEDULE MAKE-UP LESSONS 7 DAYS IN ADVANCE.
Make- Up Policy
Make-up lessons are offered as a courtesy to customers of Swim Lesson People. Make-up lessons are scheduled based upon availability and spaces may be limited, there is no guarantee that openings will “fit” your schedule.
A $5.00 reschedule fee will be assessed for group lessons, & there is a $10 reschedule fee for private lessons. This fee is due when the make-up lesson is scheduled and is nonrefundable. Reschedule fee will be waived only with a doctor’s note or advanced notice. Advanced notice must be submitted by 2:00pm the day prior to the absence. Classes must be made up within 30 days from absence.
The make-up policy does not apply to classes cancelled by Swim Lesson People. Swim Lesson People does not offer make-up lessons for Fast Tracks or Jump Starts due to the accelerated pace of the session.